Good news, improvements are in work and red / inactive newbies will not be selected for mentoring program in the future. I mean once the improvement is ready and activated.
I'd be interested to hear more about newbies being ranked level 10 or higher, or having too much prestige compared to mentors. Chat is still a good way to tutor new players, and I'm sure the mentoring program will also be fixed and more useful soon.
Thank you for the feedback!