I wish to know how to efficiently report a situation about multiple accounts.
My husband has reported the problem to the Japanese server staff but nothing has been investigated and we have no be given an update.
Should we try to contact headquarter of the game?
The problem is not one player who has a fake account.
It is a player who has created an association with 15 fake accounts that he logs in and out in the course of the day, and two other smaller associations too that he controls and he adds the fake accounts to the main association once the donation quota is filled.
I think a problem like this should be treated more seriously and more efficiently investigated by the Japanese server staff.
The man is obviously using VPN and/ or alternate OS to log in, one account at the time ( he is unable to be logged in two fake accounts at the same time) but a software company like this should be able to prevent players from doing such thing.
Please kindly tell me how should we proceed.
Thank you very much