COM101 Rocky Mountains issues

My Rock Mountains 101 has lost all progress and started my in the 5th ERA with the tutorial again? All my trains are gone and station reset to nothing.

What happens? I've lost all my trains except the carreer train!

It is as if I had entered into play only now. but I started this server from the beginning.

Same with me, lost all the progress.

seahorse wrote:

l have lost one of the games I was playing, which was rockey mountains and it is no longer on my home page

Hi, do you have more details to give?

If I got this right, COM101 vanished from your lobby so you are unable to join the server and play with the avatar you had there? If you want to start a new game world, COM101 will be listed there but then you need to create a new avatar?

We are so sorry for these issues and for the inconvenience.

The Rail Nation team is on it, and I will give you updates asap.

I'm in the same problem group. Have reported full details to support.

COM101 Rocky Mountains will be taken into maintenance.

More updates to come once we have more information.

the issue still exists even after maintenance please fix it fast thanks

What issue in particular do you have?

I was able to log into the server fine now and got the in-game notice about maintenance mode, 5 tickets, gold, etc.

The game is working but I did not receive the 5 lottery tickets and other perks

Rocky Mountains is back online.

The additional avatar issue has been fixed, and you should now be able to login on your regular avatar.

As an apology, we would like to compensate all COM-101 players with:

• 100 gold
• 15 wagon coupons
• 5 lottery tickets
  

Thank you for your patience.

Our Association has lost players. Our Chairman of the assy is missing. And there were other players who were not. And many lost prestige.

Same here. Our assoc. chair is missing and it assigned a random player as chair. Not a deputy, just a member. Prestige drops, still no 5 tickets, 100 gold or wagon vouchers

Hi,

After login, I look like a fresh starter. No trains, no wagons, no prestige, no building levels (all buildings are at level one, except bank and laboratory). No more +Account and gold has vanished.

The database is messy.

CarlosCastañeda wrote:

Our Association has lost players. Our Chairman of the assy is missing. And there were other players who were not. And many lost prestige.

Artful Pussycat wrote:

Same here. Our assoc. chair is missing and it assigned a random player as chair. Not a deputy, just a member. Prestige drops, still no 5 tickets, 100 gold or wagon vouchers

The compensation (5 tickets, 100 gold, 15 wagon Vouchers) will be there once you login the next time.

If you log out -> in, will this fix any of the association issues?

NirolfD wrote:

Hi,

After login, I look like a fresh starter. No trains, no wagons, no prestige, no building levels (all buildings are at level one, except bank and laboratory). No more +Account and gold has vanished.

The database is messy.

Sounds like you still have the second avatar in use and not your original. Does it help if you clear your cache & cookies and login again?

Samisu wrote:

The compensation (5 tickets, 100 gold, 15 wagon Vouchers) will be there once you login the next time.

If you log out -> in, will this fix any of the association issues?

On the third logout/log back in they showed up.

But our assoc is missing the chair and other members

A random assoc. member is now the chair (not a deputy)

Many messages in the city/assoc forums simply say 'deleted'

All kinds of random issues

Please give me the name of the missing chairs and respective associations.

And thank you for the details so far!

Assoc: Columbians (I am a deputy)

Missing Chair: Claymoreman

Random member assigned as chair: JackPonte (was not a deputy)

All of my message history with our chair simply says "deleted