error with account + time and voucher locomotive

  • Hello,

    I contact you because I bought the starter pack that gives me 1 week more.

    And I also bought for 2 euros of gold to have the bonus with the locomotive and there was marked 7 days of account +.

    But I only have one week instead of 2 ... :cursing:

    Can I add the week and more:?:


    I also had another bug.

    I wanted to buy a locomotive and I had two locomotive coupons.

    I used two locomotive coupons but I did not have a locomotive during the first purchase ...

    I wasted 1 locomotive coupon for nothing ... ||

    Can we also return my voucher :?:


    Waiting for your reply,

    cordially

    Johan

  • Hello there,


    please contact game support from the server where you found these issues.