This bug has been known for a long time.
But because it is not related to the store and the purchase of gold ...
we will have to wait a long time for it to be fixed
I don't like the referring in a lot of your answers that not all bugs are fixed in a short period because they don't bring in (enough) money and bugs related to the gold shop are fixed.
The last fix in the goldshop was because we, read players, couldn't collect our daily bonus.