earnings from trains

  • Well that was a waste of a reply... Std stock reply that says nothing, and it took 12 hours to get that.


    Totally unacceptable..... This is a supposedly 24/7 operation.. we should not have to wait 12 hours for s response on something so serious

  • We are sorry for the delay in responding.


    We are aware of the issue, and a solution is being worked on.


    We will post more information as soon as we have it.


    Regards,

    Emziie.

    Wake up with determination. Go to bed with satisfaction. <3

  • Well that was a waste of a reply... Std stock reply that says nothing, and it took 12 hours to get that.


    Totally unacceptable..... This is a supposedly 24/7 operation.. we should not have to wait 12 hours for s response on something so serious


    Actually I don't agree at all Viking Jagger
    A short message that RN support is aware of the issues and are working on it, helps a lot!!!

    The fact that the server is still not available means that this is not a quick and easy server reboot kind of issue.

    Of course I would also like to get it fixed asap, but I am happy that someone is looking into this and that we get updates from RN support.


    There are 10 types of people in this world:

    Those who understand binary and those who don't

  • noone can sit all day "waiting for an update" and therefore loads of people are going to miss a restart, if thats what happens. I think this "issue" needs updating via email, with a delay to restart time, so that everyone has a fair chance of picking up "from the same point".

  • noone can sit all day "waiting for an update" and therefore loads of people are going to miss a restart, if thats what happens. I think this "issue" needs updating via email, with a delay to restart time, so that everyone has a fair chance of picking up "from the same point".

    Fat chance of that... and Bonfire™ .. yes it is good that someone is looking at it, but 12 hours after people were starting to park trains.???? Far too long for a 24/7 operation. but typical of Travian

  • So now it is sort of working again, but if had any more lag or went any slower then we might as well just keep our trains parked...

    At least 5 secomds to apply any research points, and that is a quick command

    Money appears to be around the same as when it went offline hours ago

    Load from lobby and havd to do a refresh right away in order to reschedule trains

    Getting way beyond a joke

    This a 2x speed server, so why is everything working at 1/10 speed


    And if it stays like this for EG in a week, then that will be nearly impossible to play

  • The server is back online, and we thank you for your patience and understanding while we worked on a fix.


    We are very sorry for the frustration this sudden downtime caused and for the way the loss of revenue affected your game this Sunday. The team will next discuss what would be a fitting gesture of an apology for players of Tower Bridge.

  • The server is back online, and we thank you for your patience and understanding while we worked on a fix.


    We are very sorry for the frustration this sudden downtime caused and for the way the loss of revenue affected your game this Sunday. The team will next discuss what would be a fitting gesture of an apology for players of Tower Bridge.

    Is there any information as to what caused the issues with Tower Bridge?

  • The server is back online, and we thank you for your patience and understanding while we worked on a fix.


    We are very sorry for the frustration this sudden downtime caused and for the way the loss of revenue affected your game this Sunday. The team will next discuss what would be a fitting gesture of an apology for players of Tower Bridge.

    not just sunday, saturday earnings were also far below what they should have been. looks like 36-48hours of severely hampered cash flow.

    a fitting gesture would be triple income on all goods and wait times locked under 30 seconds for a few days.

  • Dear players of Tower Bridge.


    As a gesture of apology, we are sending you the following items:

    • 24 hours of Plus Account
    • 3 Licence vouchers
    • 10 Waggon vouchers
    • 10 Lottery tickets
    • 1 Research point voucher

    Please re-login for these items to be delivered to your account. A simple browser refresh will not be enough.


    The issues started with transports being stuck and not calculated correctly. This built into something we've never experienced in this manner, and the server went down.


    We are now taking steps to prevent such a thing from happening again and we are also creating a warning protocol so we can act faster in the future. It has been a very long time since we've seen a longer outage like this. We are sorry.


    Thank you once again for your patience and understanding.

    Your Rail Nation team