I have read the comments on here with interest & some sadness. A number of us, over quite some time, have tried to convince the game makers that whilst people doing lots of videos do get reduced price lotto tickets - free, 5 & 10 being the ones mostly bought - the majority of such players do also spend regular small amounts on gold. As iMarius pointed out, many of the players, especially those in lower income countries, do not have the disposable income to compete with the deep wallets of the big spenders. Multiple smaller spenders do add up to the bigger spender I would have thought?
The videos were the one mechanism that allowed a lower gold spender to compete at this game and this limitation on the number significantly erodes this balancing effect.
I have heard paternalistic comments that watching videos for hours at a time is not good for players, but nor is spending more than they can afford (which may happen in those that wish to continue playing). Some will be forced to leave the community that has been their refuge through this pandemic. I agree with those that say that this will favour the big spender & will potentially lose yet more players from the community.
I can only presume that the modelling that the game provider has done shows that they are better off in terms of their financial return by seeking more of the small group of big spenders than by having a larger number of smaller spenders & alongside that a larger healthier sized community.
It is my personal view that RN had a model that was quite unique in allowing big spenders to compete with lower spenders on a relatively even basis as a result of the balancing effect of the videos. I feel this, on top of the railway specific interest put them in a good marketing position but sadly this has not been either understood or more likely wanted. The pursuit of returns at the expense of the community that you serve will eventually lead to failure in my opinion.