Posts by Yaenara

    Community Ambassadors: Workshop Meeting Notes


    Dear players,


    we are pleased to announce the publication of the Community Ambassador Trello board. On this board you can see the progress of the voted bugs and the meeting notes from each workshop.


    Please remember that the purpose of this Ambassador program is to have a clear channel of communication directly between the Rail Nation Team and the community. From this, the Ambassadors can explain how these bugs impact the community and the Rail Nation Team can not only gain a better understanding of the issue but also provide details of the limitations they face so that a potential resolution can be found that satisfies both the community and Rail Nation Team.


    This process takes multiple steps, information gathering and deeper investigation from both the Rail Nation Team and the ambassadors. So, keep in mind that time is needed to complete these steps.



    Known bug list


    We've heard the requests from the community to provide a list of bugs reported to us, prior to the Ambassador program. We've now provided the ambassadors with this list so that they can better facilitate the selection and understanding of the bugs you report for the workshop.


    As the list is rather extensive, it will only be made available to the ambassadors. However, we will add a list of 45 known bugs that the Rail Nation Team have recorded as a high priority based on your previous reports. Please take a look at this list and let the ambassadors know if anything is missing or incorrect.


    Click ➡️ here ⬅️ for list.




    The Trello board


    You can access the board via ➡️ this link ⬅️.


    The board is set up in a step-by-step progression system, from left (reported bugs) to right (done or fixed bugs).

    You can look at the "cards" under the workshop list, called "meeting notes" in order to review the meeting notes.


    Please note the board is in English, however your ambassador should be able to help you navigate and understand the setup. So, feel free to reach out to an ambassador for any clarification on the topics discussed in the workshop.


    We hope this helps bring a better understanding to the entire community and look forward to seeing the continued positive efforts from the Ambassadors in this program.



    Many thanks,

    Your Rail Nation Team

    How do I close my profile. This game is too buggy to invest more time into it.

    Hello!


    I'm sorry to read that you wish to close your game account. We're aware that Rail Nation has some issues currently, and fixing the errors and bugs is our top priority. If you wish to proceed with the deletion, please contact the Support team for that, and they will help you: >> click here to contact Support <<.


    Please note that first they will request a confirmation via email, because deletion is an irreversible process.


    Regards,

    Yaenara

    Cari giocatori,


    sfortunatamente, a causa di un problema riscontrato oggi dal nostro provider, la lobby di gioco è stata inaccessibile per un breve periodo.


    Ci scusiamo per l'inconveniente causato e apprezziamo la pazienza dimostrata durante la risoluzione del problema!



    Il team Rail Nation

    Dear Players,


    It has been brought to our attention that there was a bug for the worker bonus on Platform X: Titans Of Economy as well as some other game worlds. There was a 10 minute window of downtime but this bug has now been resolved on Platform X: Titans Of Economy and everything should now be working correctly. The remaining game worlds will be corrected next week, which will also result in a small amount of downtime.


    Many thanks to those who brought it to our attention and thank you for your continued feedback and patience. It is truly appreciated!


    Your Rail Nation team

    Rail Nation Official Stream: The Community Concourse



    On 7th June 2021 at 18:00 - 19:30 CEST, join Community Communication Manager, DippyNikki, in our first official Rail Nation Community live stream!


    As a first in a planned series, the Community Concourse streams will focus on bringing the latest information to the community about upcoming events in-game.

    Schedule:

    • Welcome and what’s to come
    • The next Platform X
    • Q&A
    • Surprise announcement

    Submit your questions!

    To make sure we answer your questions correctly, please submit anything you would like to DippyNikki via the following channels:

    You can ask anything related to the game or specifically to DippyNikki about her role. However, be aware that not all questions can be answered depending on the number of questions submitted. Please also note that the community conduct rules still apply, so make sure you do not submit anything that breaks the rules.

    If there is enough time during the stream, we may take questions from the chat.



    We cannot wait to share all the new and exciting plans for Rail Nation with you all and hope that you can join us on the day.


    Join the Live Stream >> here <<!


    See you soon,

    Your Rail Nation team



    _____


    Below, you can find this announcement translated in more languages. Click on the language button to open the full text.


    This song (and artist) will stay in my heart forever, and I would never get bored listening to this masterpiece. :)


    External Content www.youtube.com
    Content embedded from external sources will not be displayed without your consent.
    Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.

    Hello,


    there was an issue with the game earlier today, but it was fixed in a short time. We apologize for any inconvenience it may have caused!


    Wish you all a good evening!