Posts by Saphirus

  • xxl update

    RN2018-7112, 16 Schedule: Fixed an issue that caused the travel time to be displayed incorrectly when setting manual schedules and using the schedule assistant.

    That should cover it.

  • Exploiting the game to gain unfair advantage

    Quote from FrommArt

    Mihai TheRetired: just think of what RN employees (or agents that work on their behalf) are paid of. Usually these MA players also spend a lot of $$ in the game. That is most likely the reason that the effort to identify is not that big.

    (Edited by CM: Please contact game support if you suspect someone is breaking the rules)


    FrommArt (an average player who likes the game, spends enough for gold+ and some small packages, but not thousands to win a round, but getting frustrated by such behiaviour).

    That actually doesn't matter at all. We treat everyone the same.

  • Exploiting the game to gain unfair advantage

    Well, you are both right.
    Yes /Mihai, there are ways to find multi account users and apart from what you already wrote, there are also other aspects we are looking at when investigating such cases. In many cases a pattern will emerge if you look at all the pieces together. We are already doing it that way.


    And HRM is also correct in pointing out that many patterns can have multiple meanings.

    I don't want to and cannot go into detail about how we do this investigations and what data we use and what we don't use and how it works. It would make it easier for people who want to abuse the system.

    I will say this though - we are constantly improving our support tools, so even if we couldn't proof a case last year, does't mean we cannot now or cannot in a few months.
    So please keep reporting players, that you think are breaking the rules. That will help us a great deal.

  • Exploiting the game to gain unfair advantage

    Quote from /Mihai

    1. ALTERNATE ACCOUNTS

    If you have any suspicion about any account(s), you can always contact customer support and report those players. The support will investigate every report. It may take a few days since those investigations tend to be quite long and we need to be very certain before we can take any action. But we will investigate.
    Even if something seems to be clear as day for you, we cannot take you at your word. We need to have proof through our logs that the reported accounts are breaking the rules before we can do anything. Unfortunately that also means, that sometimes we cannot do anything.

    Quote from /Mihai

    2. EXPLOITING WORKERS

    What you described here is actually not an exploit.
    First of all, there is neither a 24h timer when you leave nor when you are kicked. The timer is set when you join an association. The system prevents association hopping within 24 hours. The only exception to this 24h rule is, that you can always create your own association. But new associations don't get worker auctions immediately. It takes up to 9 hours.

    What you described can still work if you have friends or alternate accounts in a low level association. It just takes more preperations.

    In the past, when we introduced the timer, we didn't classified this behaviour as exploitation. Rather as using the game mechanics.
    We can certainly discuss the situation again with the team and get a fresh view on this.
    It would be good to have some options / ideas at hand, how an alternative could look like. So if you have any ideas, don't hesitate to mention them.

  • plus account videos

    Quote from Rich C Nesbitt

    same on loch ness

    I can see in your logs on Loch Ness that you received rewards for watching the 2nd bonus video right around the time of this forum post.
    Can you explain a bit more what happened?
    Was a second video shown without you getting the reward window afterwards or was no second video shwon at all? Or did it only happen sporadically and not for all the videos you watched?

  • No one online

    We are having troubles with our chat system since yesterday. We are working on a solution and hope to fix it soon (hopefully this morning).

    The online indicator only works correctly if the chat is working for the player.
    As not everyone is affected by the chat issues, you might see some online a nd some not.

  • Advertisements

    I can understand that you don't want to allow all 3rd party cookies.
    You can create an exception for media.oadts.com to save the cookie consent and continue to block all the other 3rd party cookies.

    Please give feedback if that works for you.

  • ORIGIN

    We had to prioritize some things and correcting this has been pretty low on the list. We haven't forgotten it though, in fact we talked about exactly this issue just today. So don't give up hope, we will come around to correcting the results soon(ish).

    The issue that caused this problem in the first place was fixed before the Origin Journey Express server started.

  • Cannot start game

    Quote from LoudRex

    I added it to my register of my PC, restarted Firefox and restarted the game, no effect...;(

    The file only works for Chrome.


    And regarding the removed check box for Flash - I highly recommend to set that again, as it blocks malicious content. It has no effect on Rail Nation.

    Could you maybe take a screenshot of the full screen when you try to login, so that I see the URL bar and everything that is displayed there and also what is displayed in the window below?

  • Gold leftover

    You can only manually transfer purchased gold to another server on the same domain.
    But all won gold will be transferred automatically to the next round of the same server you are on.

  • Last app update

    We are aware of the issue and are uploading a new version as we speak to fix the issue. Until the new version is live you should refrain to start the app if possible.