Will you EVER fix the recurring video issues on the above mentioned server? What the heck guys, this is getting ridiculous. As if the broken start wasn't bad enough...
I keep reporting, and nothing is done... SO frustrating!!! 
Posts by Planedoc
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Display MoreHi Planedoc, I'm sorry to hear of these video issues.
Have you picked the video ID numbers from the videos that take too long to start and sent those to support yet? It's the 5 numbers in the top corner of video player.
Or do the numbers keep rolling (switching to new ones) until a working video appears?
Could be there's a video or video that doesn't start, and it helps to know the ID.
You can add the IDs here if you like or send those to support.
YES!! I did EXACTLY that and support completely blew me off!! They said not enough people were reporting the issue, so they took NO ACTION WHATSOEVER!
And No, the numbers don't change - it's the same effected videos over and over.Kinda sucks, don't it?? I'm so damn sick of support ignoring issues.
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The title says it all! I've reported to support FIVE (5) times now! They just keep blowing me off. Meanwhile, I'm missing bonuses like crazy!!
This crap has GOT to be fixed!!! YES, I DID clear my cache. Yes, I DID try a different browser. Heck I tried a whole different computer AND wireless network!
The problem is clearly with Rail Nation's serving of videos.
If this persists to end of game round, I'll NOT be returning.
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Why? Most websites can "remember" me so I don't have to login EVERY time - why can't Rail Nation? Is there a work around, because this is infuriating!
Thanks
