Probably you have missed the point.
Players are demanding conversation with the devs for years to talk about the real problems.
We are offering a way for them to get what they ask for with the Ambassador program and also harness the knowledge of the players who encounter these issues daily.
We do not force anyone to join the program, and if you are not happy with the program requirements, you can leave us your feedback formed in a nice manner.
But why ambassadors?
Why can't the devs answer questions on the forum or discord?
Are you so afraid of the questions they get?
And please don't answer that they don't have time, I just can't believe no one has time for an hour a week to answer some questions; I do believe there is no one who want's to answer the questions.