Posts by Salix

    It won't stay like this forever, but right now we either have this or no video bonuses at all. We didn't want to take video bonuses away, so we decided to temporarily giving away them for free.

    Sadly this is something we can't fix for mobile devices right away. This problem is related to HTML5 and the external video providers and changing this will take some time.

    This is definitely something we'll keep in mind for the future, in case we introduce new competitions with unique and fun new mechanics. Thanks for the suggestion!

    Isn't html5 the most important thing to focus at?

    It's a common misconception that we have to or can focus on just one thing. HTML5 for example is something that almost exclusively concerns our front end developers. And they work on pretty much nothing else. However that doesn't mean the rest of the team will just go on vacation or that artists, game design, UX or marketing will suddenly write HTML5 code (which, no doubt, would not be a good idea).
    People often forget that the Rail Nation team does not just consist of one homegenous group of "devs". There are different kinds of devs and plenty of people who are not devs at all. One group can do things while the other is busy.
    And it turned out that 4x speed is one of the things we are actually able to do without bothering the devs that are working on HTML5. And it's not the only thing. There will be more announcements and changes in the next weeks or months that simply do not concern HTML5 and the devs behind it at all.

    If we would truly focus on one thing at all and everybody here would lean back and relax, just because our FE devs are busy, then your last sentence would be justified: In that case we really would have to fear the continuation of Rail Nation.
    Luckily that's not the case.

    Just to add to what Samisu already wrote: He is correct that we currently have no plan to relaunch Origin Journey again. However, that doesn't mean we won't ever do it. It's just not planned RIGHT NOW. Plans can change and our plan also doesn't reach in all eternity. For example our internal content plan covers mostly 2020. For 2021, a lot of things are still open. So maybe then it will be in our plan to relaunch Origin Journey. Or maybe circumstances change during 2020 and we adapt our plan and we repeat Origin Journey this year.

    So in general I can say that we intend to repeat all or most of our event-like releases at some point. That's why I consider it extremely unlikely that Origin Journey will never come back, despite not having any plans for that right now.
    So don't give up hope on that, it's most certainly going to happen at some point in the future.

    Good Morning,

    I just checked the admin panel of the blog and even there I can't see your comment. I can, for example, see deleted comments there, but your comment is not among them, so I can at least say that it was not deleted. But apparently our content management system treated your comment as a duplicate and prevented it from being posted. Usually this is an important part of the spam filter we use for the blog. I don't know however why it prevented your post in this case, given that you did not have the same post before, so it wasn't a duplicate.

    Sorry for the inconvenience and please let us know if this happens again or even frequently.
    And, of course, thank you for your very nice comment!

    This is the first (documented) time that this has actually happened. We will prevent this from happening again in one of our future updates (probably together with the HTML5 switch), which will effectively remove that limit (most likely also for invests).
    We had a look at this yesterday and it actually happened a few times on this years Masters Final, so, to answer Terres question, yes, this is true (although I have not checked for this particular case).

    One year after registering, you receive an anniversary mail with some bonuses (unless you chose not to receive emails, of course). I assume that's what he's talking about.

    Iron Panther Glad that you like it and I hope you'll stay with our community for many more years :)

    Fun fact: The Masters 2 servers are way more "sticky" than all the other servers. The ratio between active players and registered players is higher than on all other normal servers.

    So I wouldn't say people don't bother.

    You can only try the support. Or wait until Rail Nation weeds out the cheaters like last time when clash was active. Back then RN set a huge amount of accs to zero points.

    ^This.
    We will do the same again this time. As it's specified in the rules: Any attempt to win with anything but skill can lead to disqualification from the tournament at the end.
    I really recommend not to try to cheat the system...it's not a good idea and it might turn out to be a lot of wasted time and effort at the end.

    But still i would like very much to ask a few question to RN about the way to treat accidents like this - all modern company got a SoP (standard operationel procedure) for things like this

    That's a fair point and we do in fact have specific guidelines for compensation. However, what we don't have (yet) is a guideline how to act on problems on such a scale that are not caused by us. This was the case here and made the entire process incredibly complicated and frustrating for everyone involved.

    Can we complain about the decision and to who ?

    To me. Preferably via PM. I usually don't have the time to post much on the forum, so PMs are the best way to reach me reliably and guarantee that I will see it, which is not the case in every forum discussion. Might take me some time to answer though, sorry about that.