Posts by Mollymauk

    Hi Poshandboots ,


    thanks for your report! Unfortunately there's not much to do about this. If the app tells you there are no videos left to watch that's because there are no videos left to watch meaning there's only a certain share of videos and once that's "used up" (meaning if a lot of people watch videos) it takes some time until there are more videos available AKA all you can do is wait and try again later.

    I'm sorry I don't have a better reply to your question.


    Kind Regards,

    Mollymauk

    I have an outstanding Invitation to the Assocation that I'm already in. Can I safely hit the check mark? I've let it go to this point in case it causes me to leave my current association.

    Could you tell me which server?
    And just to be safe, no, don't hit the check mark! We're currently investigating a bug concerning this matter.


    Kind Regards,

    Mollymauk

    Aw, no! It's rarely ever just you guys! There's just certain bugs/problems that are difficult to reproduce, because they can have very specific causes that we just don't know of, but I am always determined to find out!


    On a side issue, did you see my conversation message Samisu?

    What do you mean? I think Samisu can help you as well (if not better) as I can. :)

    Good Morning Sniffa ,


    thank you for the report.

    That looks like the tooltip is not updating correctly, meaning the button should show the right amount of money.

    Could you tell me what you did before that issue occured (e.g. sitting a player, connecting a city etc.), because so far I wasn't able to reproduce this. I will keep an eye on it either way.


    Kind Regards,

    Mollymauk

    Yeah, I figured. :)

    You already answered all my questions in the chat, don't worry.


    Concerning your problems with the mobile application -- unless you got any error messages it'll be difficult to figure out what's wrong. I'm still thinking about what it could be, though, so if I ever come up with something I'll definitly hit you up.

    In the video you send us, could you translate what each of the windows that popped up said? Maybe that would help us in the progress. (But please let's move to the actual thread for further discussions regarding this.)


    Kind Regards,

    Mollymauk

    no problem ^^;


    i am happy to do anything to help solve the mistery ^^;


    i will leave for work in 10 minutes, not return until 7 hours later, and since i cannot play in the cellphone applicatioin because it doesnt work for me (maybe because my account is broken?? (O_O) ?? ) i will not be logging in into any server in this time.

    As far as I can tell, there might really be something wrong with your account?! Maybe really change your name into something that's only letters.

    You are very welcome, Yuki.


    What you can try is deleting all app data from your phone, following these steps:


    1. Tap Settings > General > Storage & iCloud Usage.
    2. In the top section (Storage), tap Manage Storage.
    3. Select an app that's taking up a lot of space.
    4. Take a look at the entry for Documents & Data. If this is taking up more than 500MB, it's worth deleting and reinstalling the app to clear the space.
    5. Tap Delete App, then head to the App Store to re-download it. This will be a clean install without all the data and documents.


    Might not help, but you never know.

    If I get something else I'll post back here.


    Kind regards and sorry for not being able to come up with a solution,

    Mollymauk



    Alright. For me just the server name was missing. I've been contacting the devs about this, maybe one of them can help somehow, because I really have no ideas anymore. We might hijack your account some more today, but I can't promise anything.


    Kind regards,
    Mollymauk

    do i have to get out of rail nation so you can get into my account?


    by all means, use me to solve the problem ^^

    (Sorry for the delay: lunch break.)

    The good news is that I have the same issue logging in with your account. The bad is, that I don't get any error messages or anything that could help me to figure out why. As you see I'm trying all kinds of different things. (Like making our names match.)

    It seems like the language packages for Japanese don't get uploaded for your account but I can't figure out why and how to fix it. Playing in English seems possible, though? Only the server names don't get displayed, right?

    I'll keep looking into this and will let you know if I figure something else out. As about right now I can only advise you to change your name into something without the stars, because this and that's what catched me curious is, that the stars don't show up in the server for some reason, while for me, after changing my name into something with stars, they did. I don't think that this will fix the problem, but you could try.


    Kind regards,

    Mollymauk

    May I hijack your account for a minute? Then I could check if it has anything to do with your account? Because I don't see a problem when I log in with mine.


    Kind regards,

    Mollymauk

    I'm playing on my iPhone as well and I don't have any problems whatsoever. We do have an iPhone 6 here for testing purposes, so I'll try to recreate your issue and then hit you up again. Sorry for the inconveniences, but I really can't say how to fix this from here right now.

    I just checked and it looks alright for me. Maybe tell them to clear their cache and if that doesn't fix it, pls notify me again. :)

    I will put two usernames on here, maybe they can help you:

    Samisu

    Mollymauk  

    (Hopefully they will answer...)

    It shouldn't be possible. If your account is deleted (and I just tested that to make sure) the next highest ranked player gets chair and if they have the same rank it should be the one who's been a member of the association for longer as far as I am concerned. So if there's an association without a chair as shown in the screenshot that must be a bug. I'll look into it. Would you mind telling me the server this is on? (I'm assuming it's a Dutch one?)


    Kind regards,

    Mollymauk