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Samisu Community Manager

  • Member since Sep 29th 2017
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  • I admire you Samisu :)
  • Your post on Gold Flash Sale...
    There are two offers in Euros, for 39.99 and for 49.99, both for the same amount of gold.... Surely one is incorrect
    • Hi, which server is this? I can see 19.99 and 49.99 packages but no 39.99€
  • Hello, on May 24, 2020, I sent the required information from the email address (edited) after the winners of the Adam's Business Journey competition. No reaction and reward has arrived to this day :) should I still wait?
    • Hi, if you have sent your address information already, then we will have to wait patiently. The health situation in the world slows down some processes, so it can take a while before the T-shirts are delivered. If you wish, you can always re-send the email just to be sure it reached us.

      Please send an email to gewinnspiel@railnation.de with the following details:

      First name
      Surname
      Address line 1: Street + house number
      Address line 2: additional comments
      Zip code
      Country
      Your preferred T-shirt size (as far as available)
    • T-shirt toady at home :) thx :)
  • TAKE-CARE bonus code is valid until the 30th of June, 2020.

    AMERICAN-DREAM is valid until the 30th of June 2020, but it can be redeemed only in the American Dream scenarios.
  • You posted on the Server Starts page that COM-201 Big Ben starts on Friday June 10. June 10 is a Wednesday??
    • Wednesday it is, nicely spotted! Typo is fixed.
  • Ich hatte mich im letzten Spiel auf DE 105 Grand Canyen vorangemeldet mit meinen Leuten in einer
    Startstadt. Wenn man sich dann wenn das Spiel neu startet anmeldet startet man automatisch wieder bei seinen Leuten.
    Jetzt will ich mich dort einloggen und soll mir aber jedes mal eine Stadt aussuchen. Leider hatte ich mir nicht aufgeschrieben wo wir starten. Warum geht das jetzt nicht mehr?
  • Was reading the forum on Videos and wanted to let you know that I watch on average about 500 videos a day sometimes more because being disabled and on limited income I cannot spend money on the game. The rewards from the videos is what makes me able to be a competitive player and if restricted to amounts I can watch it would also effect my game play abilities.
  • really is that how low you can stoop .. shame on you and your company
  • Hi, for the last 16 hours or so the videos play but does not give the rewards after second video
    • Hi there! Sorry to hear you are one of the many players who aren't able to get a reward from the second video. This is a known new bug, and we are working on it - and will get it fixed asap.
  • OK thanks for your prompt reply
  • Hi Samisu

    Regarding your post 15 hours ago about the " Easter flash sale"....I think it is incumbent on you to also alert people that the boosts are pointless at this time as if you use one the timings and income are incorrect and also the plus account does not give guaranteed 2nd video....The sale is totally wrong unless you let your players know these facts....I purchased 900 boosts in my game which cannot really be used

    Regards

    Silva
    • Hi Silva, thank you very much for pointing this out. I'm not sure how many players are affected by these bugs, but it is still a good idea to let players know there are bugs in two premium features.
    • please be in contact with game support and let them know that you purchased 900 Engine boosts, and yet you cannot use them.
  • würden sie mir bitte über forum per PN antworten oder irgendwie das ich es mitbekomme. ich kenn mich nicht so gut aus. bin froh das hier gefunden zu haben
  • schönen guten abend auf überhospur ist ja die hölle los ur beleidigungen und nicht jugendfrei sprüche.da hat amalis einen thread aufgemacht jugendschutz und etwas gepstet mit dabei "nur lesen" ein gewisser topsales hat dort dann eien dumme spruch gemacht . ich habe ihn per PN darauf aufmerksam gemacht das da steht nur lesen. dann macht er mich per Pn blöd an und da hbe ich dann zu ihm gesagt halt die fresse. darauh hin von ihm ich werde dich melden und dafür sorgen das ich gesperrt werde. ich möchte sie bitte das ganze nicht nur die PN´s anzusehen sondern auch den forum nachzulesen. denn dort habe ich oft versucht frieden reinzubringen. aber das man irgendwann nicht mehr kann ist glaube ich menschlich
  • when i save my password then display my game but no any where what can i do ?
  • when i login i saw a new game y ? what is a main problem?
  • FAST-FORWARD-2

    This code is not working for me Samisu :(

    What am I missing please.
  • PS Samisu, is it possible to play PTR on a mobile phone? If so, there seeems to be no tab to click on in the lobby on a mobile phone. Please advise what I can do.
    Thanks! :)
    • I'm not familiar with the tech details of PTR at all. You should ask this on the PTR forum, or in the game chats - what is possible and what is not.
  • Hi Samisu!
    Managed to figure it out finally, rather complicated, but it's working now! :)

    Tell me, when is the next Masters Series, as I'd like to take part in it?
    Let me know as soon as you are able!

    Thanks Samisu! :)
    • Heya hey,
      No date yet to share, but you are right - there will be Masters 3!
      And the Orient Express which I'm super excited about!
      And even more cool stuff I can't share yet \o/
    • That sounds great Samisu! :)
      Look forward to it all!
  • 🚂 USA (2x) scenario US-103 Grand Central

    Starting on Friday 17th of April, at 14:00 UTC



    Welcome to the fascinating world of Rail Nation!


    sorry to bother you.

    Shouldn't it be BROADWAY ???


    DANY
    • Well spotted, thanks! Fixed.
  • Hi Samisu!
    This is LongHaul, have just finished playing the Rapid Express Server and it is just down my ally! I like it better than the other long drawn out options.
    Thank you to you and the team for making this scenario possible! Well Done!
    BTW, is it possible for me to have my name displayed instead of just Player xxxxxxx?
    Let me know, thanks Samisu!
    :)
    PS I'm busy playing the PTR1 Server finding out how HTML 5 is working!
    • Hi there! I'm very happy to hear you liked the 4x server, I'll let the team know ^^

      Your name:
      1. Start a new game world (any, so you can get the 100 gold start bonus)
      2. Go to settings -> account settings
      3. Change your name back to LongHaul
      4. Remove your avatar (if you wish)

      It may also be a cache thing, hard to say what might've happened with your name but this should fix it. If it ever happens again, please contact game support to report this.
    • When I visited your forum profile, it says this account is a new one and has been just created? The old account is linked below, and only one of "you" can have the same name:

      wbb.rail-nation.com/wcf/index.php?user/69167-longhaul/
    • Understood, however, in order to play on the PTR server, they told me I have to start with a new account, so I did... what am I not understanding? Puzzled...
    • BTW..what email is the link you provided linked to? You can email me with your answer :)
      Thanks Samisu!
    • For PTR - they have their own forum, and you need a new account to play on PTR servers.

      You should still have access to your regular account, lobby, in-game and here on the forum.

      Now you are using your new PTR account to comment on the regular forum, which explains why your account is so fresh and why the name is already taken.
  • Hello Samisu,

    A month passed. Today I was again at the post office.
    Unfortunately, I did not come the Adam's office set.
    What I do to get well-deserved prize?

    Have a nice day!

    Respectfully,
    Lacidd23

    PS: I was unable to contact Giulia on facebook Rail Nation ...
    • Hi, Giulia will know more about your package and when it was sent. If you already were in contact, then we just need to wait for the package to arrive...
    • Please write me RN email of Giulia, because I could not contact here on facebook ... Thank you.
    • Unfortunately, we can't share the direct work mails - but I heard the package was ready to be sent just before the Corona lockdown, and then the office was closed. We will send your package as soon as it is safe to return back there and the package is waiting to be delivered to you.
    • Thank you very much. Good night, Samisu!
    • Good night to you as well! And if you feel like it, come post a song or two here:

      wbb.rail-nation.com/index.php?thread/23345

      I'd love to hear what gets Lacidd going!
  • No idea where to write this. In city forum 1 guy call me idiot. I made report. (edited by CM)
    • I did write only i**t call people i**t. with ***
    • Hi there. Using stars* to hide letters in a message does not change the original meaning. You can find the rules (Netiquette especially) here: rail-nation.com/rules/
  • Hi Samisu

    Last year I was one of the winners of the Adams Diary competition. At the time I sent you all my details by PM. To date I have not received the prize. I note that Lacidd23 also did not receive the prize. Is there a problem?

    Thanks

    Gulflander
    • Hi, sorry to hear. Let's find out where your package could be hiding and get you the goods!
    • Would you like to give me additional address details in a private message? There was something missing ;)
    • Message sent
  • что, делать? в игру зайти не могу
  • Hello Samisu,

    Today I was again at the post office in the village where I live, but still not arrived my package from Rail Nation with prize (an Adam's Office Set) that I won in November 2019 on Facebook contest named: ADAM'S OFFICE CONTEST SET.

    Please ask your colleagues to send me by mail the prize won, on my address which I sent you in a personally message in November 30th, 2019. If need, I send you again my exact name and address in a personal message.

    If my prize has already been mailed, then please write to me the accompanying number of package, so I can inquire at the post office: where the parcel in question.

    Please send me a concrete answer. Thank you so much for your help.

    Have a nice day!

    Respectfully,
    Lacidd23 :)
    • Hi, sorry to hear you haven't yet received the package. I will forward your message to the right people right away!
  • Hi, Any further information about getting rid of the advert problem I discussed yesterday?
    • Yup, there should now be links for different browsers on how to allow 3rd party cookies for the ads. The links show when you tap 'continue to site'.

      You can also find the links in the advertisements thread post #23:
      wbb.rail-nation.com/index.php?…&postID=240647#post240647

      Players can make the choice themself if they allow cookies or not. Without cookies, the ads will not play.
  • The Option to purchase more GOLD is not loading...it is not opening, not providing me option to purchase GOLD. The program appears to be working to OPEN....but never opens. It just shows the device TRYING to load but never loads.
    • Hi there. Have you tired on another browser to make the purchase if this helps? Please be in contact with game support if switching the browser did not help.
      (copied my answer from the thread where you posted this question)
  • Hi Samisu,

    Just one question about Deleting avatar:
    Let's say at gameworld XYZ I have 500 bought Gold, 4000 won Gold and 10 days of Plus, and I am going to delete my avatar from that gameworld.
    It's clear that the 500 bought Gold and 10 days of Plus will be uploaded, but I would like to know what will happen with the 4000 won Gold? Will it vanish, or will it still be available at Gameworld XYZ when (e.g. one year later) I decide to play that gameworld again?

    Thanks in advance!
    • The non-purchased gold will be deleted if your avatar is deleted. I suggest you purchase Plus-account with all the excess Gold (Plus can be transferred). Or wait until you visit the same server later and the Gold will wait for you there.
    • And hi, «DSnepke™»
    • Thanks for your answer Samisu.

      Too bad that the excess Gold will be deleted :(
      I've decided not to transfer my Gold and Plus (yet), because I would like to still have some when I will return at this server. And if I won't return I will still be able to transfer it ;)

      Cheers!
  • Your information on html5 is good for most but doesn't apply to individuals who are using a chrome os My chrome book will no longer support this game and there is no way to use a different browser is there something we can do
    • You could use Firefox, I have since Rail Nation started :)
  • I don't know if this is the right place to ask, but I wondered if the bonus question's answer could be published for the mastermind puzzle, as I was curious if the correct answer was the in game train, or a real world train!